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Privacy Policy

1. Introduction

At jordanlloydsim.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, jordanlloydsim.com.

2. Information We Collect

We collect personal information in the following ways:

  • When you visit our site: Information such as your IP address, browser type, and device information.

  • When you contact us: If you send us a message or inquire about our services, we collect your name, email, and any other information you provide.

  • When you book a service: We collect necessary details like your name, email, phone number, and payment information.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Respond to your inquiries and process bookings.

  • Send you updates about your service or other communications you request.

  • Analyse website traffic and improve user experience.

  • Send promotional materials (if you’ve opted-in).

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third-party companies, that assist us in operating our website or providing services to you (like the Booking & Vouchers Company)

  • Legal Authorities: If required by law or to protect our rights.

  • Note: The health information you provide on your Client Intake Form is not shared with anyone. 

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this, we securely delete or anonymize your data.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of promotional emails.

  • Object to certain data processing practices.

To exercise these rights, contact us at admin@jordanlloydsim.com.

7. Security

We implement reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure. We cannot guarantee complete security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at admin@jordanlloydsim.com.

Contact

Address

Sports & Rehab Centre (SPARC)
Level 2 of the Cape Quarter Lifestyle Village
27 Somerset Road, Green Point, 8005

* Elevators to Level 2 are opposite Clicks in the Courtyard

Phone

+27 (0)82 846 9830 (WhatsApp)

Email

touch@jordanlloydsim.com

Hours

Open Daily: 7AM – 7PM


Cancellations: If less than 24hrs notice is given and the slot cannot be rebooked, a fee of 40% of the full service rate will apply.